VoIP

Voice over IP is not new anymore. Most people are familiar with the home grade solutions offered by Skype, Google and MSN.

A business VoIP solution must offer more features (such as three-way calling and conference calling) and support multiple users and offices, while also delivering a quality voice call. Sending data and voice over the same network needs some intelligence to prioritise traffic to ensure call quality. After all, having an enterprise grade phone system, great features and low call rates is little use if nobody can hear you!

AUS IT’s VoIP phone systems boast all the features you will ever need, including these and more:

AUS IT’s solutions only use enterprise grade server infrastructure along with carrier grade telephony gateways and network infrastructure to build you a dedicated, highly flexible and feature rich telephony solution for your business.

Hosted telephony built correctly

We can deliver you a hosted solution to VoIP. AUS IT uses dedicated telephony platforms for each client; no ‘multi tenanted’ systems are used. This gives your business a far richer feature set than achievable with any multi tenanted solutions, and offers scope for self and shared management along with extensive scope for customisation of the platform to suit your exacting specifications.

Voice is still the most important communication path between you and your customers, AUS IT recognisees this fact, offering backup PBX facilities from a second data centre to ensure even a large scale network, server or data centre failure doesn’t stop you taking calls. Availability can be assured.

Excellent in a disaster recovery scenario, AUS IT’s hosted solutions keep you talking to your customers no matter what happens to your office. Extensions can be diverted to mobile phones or IP phones can simply be moved to any internet connected location and reconnected to the platform. Hosted voice allowed AUS IT and many of our clients to continue to talk to their clients during the recent Brisbane floods, allowing many business to continue to trade effectively despite the considerable disaster that befell the city, totally impossible with a traditional voice solution.

AUS IT’s hosted platform doesn’t stop you using lines. Sites where voice grade communications are either unavailable or too costly can make use of media gateways to interface traditional lines with the hosted solution. External calls make use of local lines, with internal voice using IP. Get the best of both worlds and extend your hosted voice solution to all your offices, even regional and remote locations.

Ideally suited to multi site organisations that are looking to achieve benefits from centralised call flow, the centralised platform minimises the need for onsite telephony equipment, reducing capital costs and operational management overhead whilst also streamlining the process of commissioning of a new office location. Internal calls between sites become free, and by aggregating external lines centrally, line rental savings can be significant.

Combine hosted voice with an AUS IT data WAN or hosting services and achieve even greater savings and flexibility by running a true converged communication solution, call AUS IT today to discuss your needs further

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