Trying to maintain a stable & protected IT environment in a fast growing company, in house, was becoming almost impossible. AUS IT came highly recommended by our new GM who had used them in his previous workplace. 12 months down the track and I have nothing but good things to say about AUS IT. Their response times are excellent, the support staff are professional and helpful, and they have consistently followed through on all of the schedules & tasks outlined in their support agreement
Brisbane Markets Ltd
Brisbane Markets Ltd has been working with AUS IT for in excess of 10 years. AUS IT provide a range of telecommunications and internet services, as well as delivering our hardware and software requirements as the Brisbane Markets site has developed over this period. AUS IT provide a high level of support and account management to our business, are extremely responsive to our needs, and are a key supporter of the Brisbane Markets and the businesses operating on our site. I highly recommend the services of AUS IT for business looking for quality service.
Working with the guys at AUS IT make our lives easier. We outsource pretty much everything IT, to these guys and they take it in their stride. We have a dedicated IT Specialist who just ‘solves our problems’ and knows us intimately, along with a team at the end of the phone who can assist with all the usual day to day IT questions we have. We work collaboratively with the AUS IT guys around strategy and our growth and future and they always play a proactive role in assisting us with decision making. They are part of our team.
Australian University of Sport
Australian University Sport have engaged AUS IT for in excess of 12 years to our manage our IT systems. We are a diverse organisation with staff and offices based all over Australia. AUS IT has worked closely with us to ensure our IT systems operate in a manner that creates efficiencies with our organisation. As a not for profit company they are aware of the tight financial constraints that we operate under.
AUS IT has provided timely and comprehensive support in all aspects of infrastructure and IT service and have enabled us to concentrate on our core business functions knowing that the reliability and support are always present.
We have been very satisfied throughout these projects with AUS IT’s service delivery and planning and have had our expectations met or exceeded. AUS IT have provided field and in house engineering services as requested and have worked seamlessly with Optus internal IT support teams to achieve these goals.
As a Not for Profit organisation we are careful on where our funds are spent. Since we engaged with AUS IT, their recommendations on the products and services supplied has significantly increased our network’s reliability whilst keeping in mind a budget. Over the past 8 years, AUS IT has helped grow our organisation and provide support for our servers and telephone system at all our locations. We love seeing the same engineer arrive onsite when needed and they have a great help desk team. All in all I would highly recommend their IT services.
Property Solutions Group
Property Solutions Group engaged with AUS IT 5 years ago and ever since, AUS IT has been able to seamlessly update and upgrade our IT infrastructure. Previously our IT support was ad-hoc with no predictable expenditure however AUS IT’s Managed Services offering provides a high level of service, dedicated account manager and covers all our IT requirements for a fixed monthly price. I would not hesitate to recommend their IT services.
I cannot speak highly enough of the level of service offered by their support team and the subsequent care taken to explain system issues with clarity and purpose.